FAQ

At Water Still, our water is Ultra Premium Vapor Distilled Water. This is the highest quality water available – removing 99.9% of impurities. We are the only water company in Amarillo that specializes in this purification method. All our water is produced fresh at each of our locations and is packaged on site. Click here to learn more about our Ultra Premium Vapor Distilled Water and its benefits

Yes, our ice is made fresh at each of our locations using our Ultra Premium Vapor Distilled Water. We have 2 options available in 10lb bags – Cubed & Nugget. Cubed ice is a medium crescent shaped ice. Nugget ice is flaked ice compressed into small nuggets.

At Water Still, we have been brewing tea for over 35 years using our all-natural custom-blended tea flavors comprised of high-quality tea leaves, dried fruits, herbs, and botanicals. Our teas are brewed fresh at each of our locations using our proprietary brewing process and ultra-premium water and ice. No flavor additives, syrups, artificial colors, or preservatives are used in the making of our teas. Click here to learn more about our 24 delicious flavors of iced tea.

Absolutely, we offer a full-service drive-thru for your convenience. You can shop our whole store, including water refills, without leaving your car! Just pull into the drive-thru and our friendly employees will be there to greet you and get you taken care of.

Yes, we have gift cards. They are reloadable, you can add any amount. For every $20 you add to a gift card – get a FREE 44oz tea. This is a 13% savings! Our gift cards make a great gift or use them for yourself and get rewarded!

Yes, we offer delivery to Amarillo and the surrounding communities. We can deliver water, ice and tea products to homes, offices, and businesses. We offer delivery for any size order, including pallets of water. We are also available on DoorDash and Uber Eats. Click here for additional delivery information and to contact us about delivery

We do not have a traditional rewards program, but we like to reward our customers every day with our gift card savings! For every $20 you add to a gift card – get a free 44oz tea. This is a 13% savings! Our gift cards make a great gift or use them for yourself and get rewarded!

We do not offer bottle exchanges. Bring your own bottles to refill or we have many refillable bottle options available for purchase up to 5-gallon sizes. Our refillable bottles are high quality PET plastic, BPA free and will last you for years to come.

Yes, you can bring your own personal size cup or bottle to refill with tea or ice water for a discounted price (in-store purchase only).

Water Still water has a neutral pH of 7. This is because with the process of distillation, 99.9% of impurities are removed – leaving behind pure H2O. Click here to learn more about our Ultra Premium Vapor Distilled Water and its benefits

We have 11 flavors of unsweetened teas which have zero calories. We offer alternative sweetener packets free of charge as well! Click here for our full menu of flavors.

We have 13 flavors of sweet tea which are sweetened with 100% cane sugar only. We offer alternative sweetener packets free of charge as well! Click here for our full menu of flavors.

Yes, we offer fresh sliced lemons, limes, and oranges free of charge! The citrus flavors pair well with any of our teas or ice water.

Yes, your pets can drink our Ultra-Premium Vapor Distilled Water. The Water Still family (pets included) have been drinking our Ultra Premium Vapor Distilled water for over 35 years now! Click here to learn more about our Ultra Premium Vapor Distilled Water, benefits and household uses.